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Flexible storage for your business
A brighter way to store your goods
a wide range of storage to suit all your needs
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Self Storage Frequently Asked Questions
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This page provides some answers to the most frequent questions we are asked about our self storage solutions.

Simply click on a question to reveal the answer:

Q1 - What is self storage and how does it work?

Self storage is a service offering flexible, do-it-yourself storage for business and domestic customers. We provide clean, dry, individually alarmed storage units, access to which is available to our customers anytime during opening hours (access outside hours can also be arranged at no extra cost). Your storage unit is locked with your own lock ensuring that only you have access to your goods.

Q2 - Is Self Storage a new Industry?

The Self Storage Industry started in the United States and Australia some 35 years ago. In the United States there are over 32,000 separate Self Storage facilities offering some 1.5 billion square feet of Self Storage space. The Industry has developed in Europe over the past 20 years where there are now more than 500 facilities. There are over 100 facilities in the Greater London Area alone. In Ireland, there are facilities in Dublin, Cork, Belfast, Limerick, Waterford and Letterkenny.

Q3 - What does your facility consist of?

We are the largest Self Storage company in Ireland with premises in Dublin, Belfast, Cork and Waterford. A typical facility would have approx. 80,000 square feet of space to let with over 800 self storage units spanning 32 different sizes on four floors to accommodate every possible need.

Q4 - What are the unit sizes that you have available?

We have over 2400 Units covering 480,000 square feet within our six branches ranging in size from 20/25sq.ft. to 1,000sq.ft. Our units are approximately 10 ft. in height. Simply use the space estimator below to help you identify the size of unit to suit your needs.

Q5 - Can I transfer to another unit if I find I have too much or too little space?

You are welcome to move to another size unit at any time depending on your storage requirements and our unit availability.

Q6 - How do I get to you?

U Store It currently has 4 self storage centres in Ireland and will be opening up new centres in the near future.

Our self storage centres are located at:

Belfast:
102 Duncrue Street, Belfast BT3 9AR

Cork:
Euro Business Park, Little Island, Cork.

Dublin North side:
North Park,North Road, Finglas, Dublin 11.
Century Bus Park, St Margarets Rd, Finglas Dublin 11.

Dublin South side:
Wilton Works,Robinhood Rd, Clondalkin, Dublin 22

Waterford:
Waterford Bus Park, Cork Road, Waterford.

Full contact details and maps can be found on the Contact Us page

Q7 - Why do I need my own lock?

You need your own lock to ensure that you are the sole key holder for your unit. You can use any padlock you wish or alternatively Padlocks can be purchased at each of our centres.

Q8 - How much does it cost to store my things with you?

The cost of a storage unit depends upon the size required. If you are not sure how much space you may need, we suggest that you speak to a member of our staff to determine the optimum storage for your requirements. A price can then be quoted on the correct size unit. U Store It has a wide range of units and lockers starting from as little as €10 per week plus VAT.

Q9 - What is included in the price and are there any hidden extras?

We have one simple price based on the storage capacity of each unit and there are no hidden charges. The only additional cost you might want to consider is additional contents insurance if required.

Q10 - How do I pay for my unit?

We offer a number of payment options, including laser card, credit card, or direct debit. Our fee is payable monthly in advance.

Q11 - Do I have to sign a lease?

No you don't. You sign a straightforward standard storage agreement prior to moving into your unit.

Q12 - Do I have to book a unit?

No, you can simply turn up, fill in your storage agreement and move in immediately. However, if your needs and timing are specific, we would recommend that you book your unit in advance.

Q13 - Can I move in today?

Yes, a member of our staff will fill in our storage agreement with you. Then you can move your goods in straight away.

Q14 - What are your reception opening hours?

Monday – Friday:

9:00am to 5:30pm

Saturday:

Dublin (Red Cow) 09:00am to 04:00pm

Dublin (North Park) 09:00am to 04:00pm

Dublin (Charlestown) 09:00am to 04:00pm

Dublin (North Park) Contact for access

Cork 09:00am to 04:00pm

Waterford 09:00am to 01:00pm

Sundays and Public Holidays:

Closed (Access To Storage Units Can Be Arranged At No Extra Charge)

Q15 - How often can I have access to my goods and how much does it cost for access?

You have unlimited access to your goods during our opening hours at no extra charge. Access outside these hours can be organised by prior arrangement at no extra cost.

Q16 - How do I get my goods to you?

You can bring your goods in your own vehicle. We have ample car parking and large sheltered loading/unloading areas at each facility. Alternatively, we can recommend local van hire or removal companies to help with your transportation.

Q17 - What sort of security do you have?

Our security procedures and technologies are second to none and include the following safeguards:

 

  • Each unit is locked using your own padlock for added security
  • Access to the storage area is only possible with a unique code for each customer that is only valid for the duration of the self storage rental period
  • The building proper has a master alarm system that will activate and inform the Gardai of any break-ins
  • Each unit also contains an individual alarm, which can only be activated/deactivated with your unique code
  • Our computerised access system logs who is in the building at all times
  • Our on-site staff and management are notified immediately if someone attempts to enter the wrong unit
  • Further visual protection is provided through 24-Hour closed circuit TV monitoring covering both the interior and exterior of the building

Q18 - What is the minimum time I can store with you?

There is no minimum period. However, we request 7 days notice to vacate your unit.

Q19 - What is the maximum length I can stay?

There is no maximum storage period and we offer on-going discounts the longer the rental term goes on.

Q20 - Do I have to give notice when I leave?

We request 7 days notice of your intention to vacate your unit. At this time a refund will be processed for any unused monies that you have paid. Notice can be given in person, in writing, by fax, phone or e-mail.

Q21 - What can I store in my self storage unit?

You can store almost anything in our units exceptions are:

 

  • Food or perishable goods unless securely packed so that they are protected from vermin.
  • Birds, fish, animals or any other living creatures.
  • Combustible or flammable materials or liquids such as paint, petrol, oil or cleaning solvents, explosives, weapons or ammunition.
  • Chemical, radioactive material, biological agents.
  • Toxic waste, asbestos or other materials of a dangerous nature.
  • Any item which emits any fumes, smell or odour.
  • Any illegal substances, illegal items or goods illegally obtained or compressed gasses.

Q22 - Do you sell boxes and packing supplies?

Yes, we can provide boxes, locks and other packing material. See Packing Material page.

Q23 - Will you accept deliveries to my unit?

Yes, provided arrangements have been made, we will accept deliveries on your behalf provided you leave us a key to your unit and we will also keep copies of delivery dockets for you.

Q24 - Do you offer Document Storage?

Yes, we will provide you with your own unit, sized to your individual needs, with or without racking, and you or your staff will look after your own records on your own schedule. You have absolute control over your files and records with your own employees. It also makes economic sense in that you can avoid the high service fees charged by Records Management companies.

This is ideal for a small to medium sized professional office, whose valuable office space is being encroached upon by file cabinets, many of whom are only occasionally used. In fact, in some cases, using Document Self Storage can preclude moving to a larger office, or adding on to a building for an expanding business. See Document Storage page.

Q25 - Do you have trolleys available?

There are a number of different size trolleys and pallet trucks available free of charge for customer use. We also have a forklift truck available at all our branches for unloading heavier goods.

Q26 - Is there someone at the facility I can talk to should I have a problem?

There will always be a trained member of staff available during reception opening time.